Audiomack - Play Music Offline
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
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Login Issues
Some users have experienced problems logging into their accounts, which has led to frustration and a lack of response from customer support. This issue affects about 5% of users, who are unable to access their music and playlists.
I can't log in anymore and haven't received any help from support, which is disappointing.
Premium Features
Users are dissatisfied with certain features being locked behind a paywall, such as bass presets and equalizer settings. Around 10% of users feel that these features should be available for free to enhance their listening experience.
It's frustrating that I have to pay to adjust the bass and use the equalizer.
Offline Listening Confusion
There is confusion among users regarding the offline listening feature, with some believing they need to be online to use it. This misunderstanding affects about 5% of users, who are unsure how to properly utilize the app's offline capabilities.
I thought I could listen offline, but it seems I need to be online to use the app.
Users' choice
SoundCloud is highly praised for its vast collection of music, especially for discovering new and underground artists. Users appreciate the platform's community feel and the ability to find rare tracks, though some express frustration with ads.
Runner up
Spotify is loved for its extensive music library and user-friendly interface, but users are increasingly frustrated with frequent ads and ethical concerns regarding the company's business practices. Despite these issues, many still appreciate its playlist features and music recommendations.
Straggler
Audiomack receives mixed feedback; users appreciate the ability to download music for offline listening and the variety of music genres available. However, many users are frustrated with the excessive ads, which they feel disrupt the listening experience.
Excessive Ads
The frequency and duration of ads are overwhelming, making the app nearly unusable for free users. Users report encountering multiple ads before playing a single song, which disrupts the listening experience.
Login Issues
Some users are experiencing sudden login issues, preventing them from accessing their accounts despite previous successful usage. Attempts to resolve these issues through customer support have been unsuccessful.
Importing Problems
The process of importing songs from other platforms like Spotify is cumbersome and ultimately restricted to premium users. Users are frustrated by the need to verify through multiple websites only to find out the feature is not available for free.
Offline Misleading
The app is advertised as supporting offline listening, but users find they need to be online to initiate playback. This discrepancy between expectation and functionality leads to dissatisfaction.
Premium Features
Basic audio features like bass adjustment are locked behind a paywall, which users feel should be standard. This limitation is causing frustration among users who expect more from a music app.
App Feels Outdated
Despite its functionality, the app's design and user interface feel outdated, prompting calls for a modern update. Users appreciate the app's features but desire a refreshed experience.
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