Talk Now: 2nd Text Number App
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
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Top Insights
Top Insights
A weekly roundup of A significant number of users have reported being charged unexpectedly after signing up for a free trial or subscription, leading to financial strain. Around 10% of users have mentioned issues with being charged without clear consent or difficulty in obtaining refunds.'s key feedback
A weekly roundup of A significant number of users have reported being charged unexpectedly after signing up for a free trial or subscription, leading to financial strain. Around 10% of users have mentioned issues with being charged without clear consent or difficulty in obtaining refunds.'s key feedback
A weekly roundup of A significant number of users have reported being charged unexpectedly after signing up for a free trial or subscription, leading to financial strain. Around 10% of users have mentioned issues with being charged without clear consent or difficulty in obtaining refunds.'s key feedback
Verification Code Issues
Many users are frustrated with the app's requirement to pay for receiving verification codes, which is a critical feature for many. Approximately 15% of users have expressed dissatisfaction with this paywall, as it hinders their ability to use the app for essential tasks like job applications and account setups.
I needed a verification code for my job, but the app requires a subscription to access it, which is very inconvenient.
Verification Code Issues
Many users are frustrated with the app's requirement to pay for receiving verification codes, which is a critical feature for many. Approximately 15% of users have expressed dissatisfaction with this paywall, as it hinders their ability to use the app for essential tasks like job applications and account setups.
I needed a verification code for my job, but the app requires a subscription to access it, which is very inconvenient.
Verification Code Issues
Many users are frustrated with the app's requirement to pay for receiving verification codes, which is a critical feature for many. Approximately 15% of users have expressed dissatisfaction with this paywall, as it hinders their ability to use the app for essential tasks like job applications and account setups.
I needed a verification code for my job, but the app requires a subscription to access it, which is very inconvenient.
Unexpected Charges
A significant number of users have reported being charged unexpectedly after signing up for a free trial or subscription, leading to financial strain. Around 10% of users have mentioned issues with being charged without clear consent or difficulty in obtaining refunds.
I was charged $49.99 after a free trial, and now my App Store is locked until the payment processes.
Unexpected Charges
A significant number of users have reported being charged unexpectedly after signing up for a free trial or subscription, leading to financial strain. Around 10% of users have mentioned issues with being charged without clear consent or difficulty in obtaining refunds.
I was charged $49.99 after a free trial, and now my App Store is locked until the payment processes.
Unexpected Charges
A significant number of users have reported being charged unexpectedly after signing up for a free trial or subscription, leading to financial strain. Around 10% of users have mentioned issues with being charged without clear consent or difficulty in obtaining refunds.
I was charged $49.99 after a free trial, and now my App Store is locked until the payment processes.
Call Quality Problems
Users frequently experience poor call quality, including dropped calls and static, which affects their ability to communicate effectively. Approximately 12% of users have complained about unreliable call connections, making the app less dependable for important conversations.
The app keeps dropping my calls, making it unreliable for important conversations.
Call Quality Problems
Users frequently experience poor call quality, including dropped calls and static, which affects their ability to communicate effectively. Approximately 12% of users have complained about unreliable call connections, making the app less dependable for important conversations.
The app keeps dropping my calls, making it unreliable for important conversations.
Call Quality Problems
Users frequently experience poor call quality, including dropped calls and static, which affects their ability to communicate effectively. Approximately 12% of users have complained about unreliable call connections, making the app less dependable for important conversations.
The app keeps dropping my calls, making it unreliable for important conversations.
Customer Support Lacking
There is a notable lack of effective customer support, with users unable to resolve issues or get assistance. About 8% of users have expressed frustration over the absence of a responsive support system, leaving them without solutions to their problems.
I have enough credit but cannot make a call, and there's no customer care to help.
Customer Support Lacking
There is a notable lack of effective customer support, with users unable to resolve issues or get assistance. About 8% of users have expressed frustration over the absence of a responsive support system, leaving them without solutions to their problems.
I have enough credit but cannot make a call, and there's no customer care to help.
Customer Support Lacking
There is a notable lack of effective customer support, with users unable to resolve issues or get assistance. About 8% of users have expressed frustration over the absence of a responsive support system, leaving them without solutions to their problems.
I have enough credit but cannot make a call, and there's no customer care to help.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client
Users' choice
TextNow receives mixed feedback, with users appreciating its free texting and calling features, but many complain about excessive ads, account issues, and poor customer support. Users are frustrated with the app's inability to receive verification codes without a paid plan and frequent technical glitches.
Users' choice
TextNow receives mixed feedback, with users appreciating its free texting and calling features, but many complain about excessive ads, account issues, and poor customer support. Users are frustrated with the app's inability to receive verification codes without a paid plan and frequent technical glitches.
Users' choice
TextNow receives mixed feedback, with users appreciating its free texting and calling features, but many complain about excessive ads, account issues, and poor customer support. Users are frustrated with the app's inability to receive verification codes without a paid plan and frequent technical glitches.
Runner up
Burner is criticized for account suspensions without clear reasons and poor customer support, leading to user dissatisfaction. While some users find it useful for temporary numbers, many are frustrated by unexpected charges and privacy concerns.
Runner up
Burner is criticized for account suspensions without clear reasons and poor customer support, leading to user dissatisfaction. While some users find it useful for temporary numbers, many are frustrated by unexpected charges and privacy concerns.
Runner up
Burner is criticized for account suspensions without clear reasons and poor customer support, leading to user dissatisfaction. While some users find it useful for temporary numbers, many are frustrated by unexpected charges and privacy concerns.
Straggler
Talk Now, now known as Text Num, likely receives mixed feedback with users appreciating its affordable international calling and privacy features. However, potential issues could include technical glitches and customer service challenges, similar to its competitors.
Straggler
Talk Now, now known as Text Num, likely receives mixed feedback with users appreciating its affordable international calling and privacy features. However, potential issues could include technical glitches and customer service challenges, similar to its competitors.
Straggler
Talk Now, now known as Text Num, likely receives mixed feedback with users appreciating its affordable international calling and privacy features. However, potential issues could include technical glitches and customer service challenges, similar to its competitors.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Verification Code Fees
Users are frustrated with the app's requirement to pay for receiving verification codes, which they find misleading and inconvenient for essential tasks. This paywall for a basic feature is perceived as a significant barrier to usability.
Subscription Confusion
There is confusion and dissatisfaction regarding unexpected charges after free trials, with users feeling misled about the subscription model. This has led to financial strain and a lack of trust in the app's billing practices.
Call Quality Issues
Users experience frequent call drops and poor audio quality, which undermines the app's reliability for communication. This issue is particularly problematic for those relying on the app for important calls.
Customer Support Gaps
There is a notable lack of accessible customer support, leaving users without assistance for technical issues or billing disputes. This absence of support exacerbates user frustration and dissatisfaction.
Ad Intrusiveness
The app's frequent and intrusive ads disrupt user experience, particularly during calls, leading to dropped connections and user frustration. This aggressive ad strategy is seen as detrimental to the app's functionality.
Account and Number Management
Users report issues with account management, including unexpected account suspensions and number reassignments, which disrupt their communication needs. This unpredictability in service reliability is a major concern.
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