Clarity raises $12M from Prosus and angels from OpenAI. We’re hiring.
Secure customer service that answers, learns, and solves problems at the root.
Deliver trusted, accurate AI answers at scale, turn conversations into insights, and eliminate recurring issues—with enterprise-grade AI guardrails.
Secure customer service that answers, learns, and solves problems at the root.
Deliver trusted, accurate AI answers at scale, turn conversations into insights, and eliminate recurring issues—with enterprise-grade AI guardrails.
Secure customer service that answers, learns, and solves problems at the root.
Deliver trusted, accurate AI answers at scale, turn conversations into insights, and eliminate recurring issues—with enterprise-grade AI guardrails.
Building trust in every customer interaction
Our product
The all-in-one platform for clear,
compliant customer experiences
Our product
The all-in-one platform for clear, compliant customer experiences
Our product
The all-in-one platform for clear,
compliant customer experiences
Agentic Customer Service
Smart AI support that gives accurate answers, follows your rules, and keeps customers happy.
AI Agents
AI suggests answers from your knowledge base so your team can learn, train, and reply with confidence.
Voice of Customer
Bring chats, reviews, and socials into one platform to spot themes, track sentiment, get alerts, and take action on feedback.
Built for Security
Enterprise-grade security encryption, GDPR, SOC 2, and HIPAA compliance, plus SASM guardrails for extra protection.
Built to Close the Loop
Turn customer conversations into actions and show customers their voices lead to real improvements.
“
Clarity brings the customer voice into our workflow in a way that's actionable and easy to scale, without needing manual tagging or sorting.
Clarity brings the customer voice into our workflow in a way that's actionable and easy to scale, without needing manual tagging or sorting.
Head of Customer Experience
Jennifer Barwick
An AI agent built for customer experience, as quick and reliable as your top teammate - fixing issues at the core.
An AI agent built for customer experience, as quick and reliable as your top teammate - fixing issues at the core.
An AI agent built for customer experience, as quick and reliable as your top teammate - fixing issues at the core.
1
Listen
Collect customer feedback from various channels such as social, surveys, sales and support interactions
2
Understand
3
Respond
4
Act
1
Listen
Collect customer feedback from various channels such as social, surveys, sales and support interactions
2
Understand
3
Respond
4
Act
1
Listen
Collect customer feedback from various channels such as social, surveys, sales and support interactions
2
Understand
3
Respond
4
Act
Customer Service
AI Agents
Voice of Customer
Support that feels human, works smarter, and stays compliant
Customer Message
AI Agent
Guardrails
Human Oversight
Resolution
Auto-resolve tickets
Solve most repeat issues automatically so your team handles the tough ones
Team management
Auto-route conversations to the right team, like refunds to the payments team
Guardrails and security
Built-in guardrails keep automation safe with limits, approvals, and audit logs
Human in the loop
Give continuous feedback to guide AI replies and improve accuracy
Customer Service
Support that feels human, works smarter, and stays compliant
Customer Message
AI Agent
Guardrails
Human Oversight
Resolution
Auto-resolve tickets
Solve most repeat issues automatically so your team handles the tough ones
Team management
Auto-route conversations to the right team, like refunds to the payments team
Guardrails and security
Built-in guardrails keep automation safe with limits, approvals, and audit logs
Human in the loop
Give continuous feedback to guide AI replies and improve accuracy
AI Agents
Voice of Customer
Customer Service
AI Agents
Voice of Customer
Support that feels human, works smarter, and stays compliant
Customer Message
AI Agent
Guardrails
Human Oversight
Resolution
Auto-resolve tickets
Solve most repeat issues automatically so your team handles the tough ones
Team management
Auto-route conversations to the right team, like refunds to the payments team
Guardrails and security
Built-in guardrails keep automation safe with limits, approvals, and audit logs
Human in the loop
Give continuous feedback to guide AI replies and improve accuracy
Your voice of customer, unified
Your voice of customer, unified
Bring all your feedback into one place—so product, support, customer experience and leadership work from the same source of truth.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
How leading brands use Clarity
How leading brands use Clarity
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Anecdote treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Anecdote treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Anecdote treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
126 million
global subscribers
126 million
global subscribers
126 million
global subscribers
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
467,000
monthly customers
467,000
monthly customers
467,000
monthly customers
FAQ's
Frequently Asked
Questions
FAQ's
Frequently Asked
Questions
FAQ's
Frequently Asked
Questions
How secure is Clarity?
Security is built into everything we do. We use guardrails, applied AI research, and trust frameworks to keep responses safe and reliable. We’re SOC 2 compliant, meet GDPR and regional standards like PIDL, and encrypt data in transit and at rest. Access is role-based, fully logged, and always reviewable.
How do you stop hallucinations or off-brand replies?
What does Clarity’s customer service look like?
Can humans stay in control?
How do agents work across languages and channels?
How secure is Clarity?
Security is built into everything we do. We use guardrails, applied AI research, and trust frameworks to keep responses safe and reliable. We’re SOC 2 compliant, meet GDPR and regional standards like PIDL, and encrypt data in transit and at rest. Access is role-based, fully logged, and always reviewable.
How do you stop hallucinations or off-brand replies?
What does Clarity’s customer service look like?
Can humans stay in control?
How do agents work across languages and channels?
How secure is Clarity?
Security is built into everything we do. We use guardrails, applied AI research, and trust frameworks to keep responses safe and reliable. We’re SOC 2 compliant, meet GDPR and regional standards like PIDL, and encrypt data in transit and at rest. Access is role-based, fully logged, and always reviewable.
How do you stop hallucinations or off-brand replies?
What does Clarity’s customer service look like?
Can humans stay in control?
How do agents work across languages and channels?
System normal
2025 Clarity. All rights reserved.
System normal
2025 Clarity. All rights reserved.
System normal
2025 Clarity. All rights reserved.